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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joe Crump /Michael Cote'

Joe Crump /Michael Cote'

September 6, 2024

5  out of  5
rating by Joe Crump /Michael Cote'
"I literally can't say enough good things about Rhett Butler State Farm agency. Each and every team member from Rhett-Scott-Mia-Jennifer and on are always so, so kind, helpful, and prompt. You will not find a better agency to deal with on your vehicle, residential, or commercial needs. They literally bend over backwards to be helpful and are always willing to try and save you money on your policies. Do yourself a favor and call them now!!!!"
We responded:
"Thank you Joe and Michael! We appreciate your review and your business!"
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Lauren Norris

September 6, 2024

5  out of  5
rating by Lauren Norris
"We have always had a wonderful experience with this agency. We get a quick response by a friendly rep in this office. I HIGHLY recommend this office to everyone! I have nothing but good things to say about them!"
We responded:
"Thanks Lauren! We appreciate you!"
Profile photo of Rodney Robinson

Rodney Robinson

August 20, 2024

1  out of  5
rating by Rodney Robinson
"Pay for my homeowners insurance for some reason they never sent it in to the bank paid it in for then will not answer the phone when you call. Very disappointed."
We responded:
"Mr. Robinson, Thank you for allowing us the opportunity to work on correcting this situation. The company and financial institution are on the same page. Apologies for the inconvenience this caused."
Profile photo of Kenzi Johnson

Kenzi Johnson

August 2, 2024

5  out of  5
rating by Kenzi Johnson
"I just LOVE Mia!!!! She is always so knowledgeable and makes sure she gets me the best deals!!!!"
We responded:
"Thank you Kenzi! We also love how Mia takes care of our customers!"
Profile photo of Cynthia Gaya

Cynthia Gaya

July 3, 2024

5  out of  5
rating by Cynthia Gaya
"Excellent service. Friendly, prompt and courteous staff. I've been with State Farm 46 years and no regrets!"
We responded:
"Thank you Cynthia! We appreciate your loyalty and longevity with us! "
Profile photo of Ye Wang

Ye Wang

June 30, 2024

5  out of  5
rating by Ye Wang
"I had the pleasure of working with Scott from Rhett Butler's State Farm office, my auto agent, and I couldn't be more impressed with the service I received. From the moment we started the process, Scott was professional, knowledgeable, and incredibly helpful. He took the time to understand my needs and provided tailored recommendations that fit my situation perfectly. Scott's expertise and dedication were evident throughout every interaction. He was always prompt in responding to my queries, explained everything clearly, and ensured that I was comfortable with every decision made. His friendly demeanor and genuine care for his clients made the entire experience smooth and stress-free. I highly recommend Scott to anyone in need of an auto agent who goes above and beyond to deliver outstanding service. Thank you, Scott, for your hard work and dedication!"
We responded:
"Thank you very much for your recommendation of Scott in our office! Delivering an outstanding experience along with the proper recommendations that fit your situation is exactly what we strive for with each interaction. Thank you again and we appreciate your business!"
Profile photo of Starla Daniel

Starla Daniel

June 26, 2024

5  out of  5
rating by Starla Daniel
"Mia is one of the most patient & easy to work with representatives I’ve worked with at any company!! Period, even outside of the insurance world. She is always willing to answer any questions I have, and explains everything so well. She is an absolute pleasure to work with. The office is lucky to have her!! I couldn’t be happier with the assistance I received through Rhett Butler’s office!!"
We responded:
"Thank you for your kind review for of our office and Mia! We are indeed lucky to have her represent our office and we are also lucky to have you as a client!"
Profile photo of Thomas Yoder

Thomas Yoder

June 24, 2024

5  out of  5
rating by Thomas Yoder
"I've been with State Farm for 15 years and Scott has always done an excellent job addressing any questions I have very quickly and always follows up. Thank you!"
We responded:
"Thank you so much for your loyalty over the past 15 years, Thomas! We're delighted to hear that Scott has consistently provided you with excellent service, addressing your questions quickly and following up diligently. -Rhett"
Profile photo of Susan Croy

Susan Croy

June 12, 2024

5  out of  5
rating by Susan Croy
"I am so pleased with the exceptional customer service that I receive from Rhett Butler's State Farm office. Every time I call or stop by the office to make a policy change or just have a question, his staff team are always professional, polite, and extremely helpful. They go above and beyond with being attentive and always providing excellent care to their customers. I am so thankful to have Rhett Butler and his staff be there for me and my family for all of our insurance needs. Top-notch!"
We responded:
"Thank you so much for your kind words, Susan! I'm thrilled you've had such a positive experience with our State Farm office. Providing exceptional customer service is our priority, and it's fantastic to know that my team has been knowledgeable, polite, and extremely helpful whenever you've needed assistance. Your support in us for your insurance needs means a lot, and we're grateful to have you and your family as valued customers. -Rhett"
Profile photo of Dr. Augustine AMENYAH

Dr. Augustine AMENYAH

June 7, 2024

5  out of  5
rating by Dr. Augustine AMENYAH
"Always a true neighbor when in need. Great and friendly regardless of your situation. Thank you for all you do. We appreciate you."
We responded:
"Thank you very much! We appreciate you as well!"
Profile photo of Tony Lewis

Tony Lewis

April 29, 2024

5  out of  5
rating by Tony Lewis
"Awesome group of people who are very responsive and always look out for their clients. Rhett, Scott, and everyone in the office are very quick processing claims when the time comes. Great customer service!!"
We responded:
"Thank you so much Tony! We look forward to speaking with you again soon."
Profile photo of Dan and Joy Browning

Dan and Joy Browning

March 21, 2024

5  out of  5
rating by Dan and Joy Browning
"Rhett Butler at State Farm is an amazing agent. They take such good care of our family and gives us the most updated information. We have been with them for over 30 years! Thank you Rhett and all of those that work in the office for such great service."
We responded:
"Thank you Dan and Joy! Appreciate the comments and your business for over 30 years!"
Profile photo of Andrew Greenshields

Andrew Greenshields

March 6, 2024

5  out of  5
rating by Andrew Greenshields
"Extremely helpful and knowledgeable."
We responded:
"Thank you Dr. Greenshields!"
Profile photo of DBD REIVER (HONOS)

DBD REIVER (HONOS)

February 29, 2024

1  out of  5
rating by DBD REIVER (HONOS)
"If I could give a negative star I would. Terrible customer service and just plain lazy. I love SF but not this branch."
Profile photo of walter chesser

walter chesser

December 20, 2023

5  out of  5
rating by walter chesser
"Always answer the phone and have been extremely helpful in the 3 claims we have placed."
We responded:
"Thank you for the review and appreciate the kind words about our office!"
Profile photo of jhonny paredes

jhonny paredes

November 10, 2023

5  out of  5
rating by jhonny paredes
"Hola, muy buena atención y asesoría por parte de la señorita Mía, y me atendió en español se las recomiendo, gracias"
We responded:
"Thank you Jhonny for your review and kind remarks about Mia! "
Profile photo of Racquel Johnson

Racquel Johnson

November 5, 2023

1  out of  5
rating by Racquel Johnson
"If I could put no stars I would they are a scam I call and got Insurance Thursday call back Friday to cancel after misinformation at the tag office it was 151.64 they sent me a refund of 66 damn dollars if I informed you I don’t need it and you tell me it has to process then where is my money"
We responded:
"We are so sorry to hear about this, Racquel! However, this incident did not happen at our office! We would be happy to help you get in contact with your assigned agent! Please give our office a call at 706-354-0444. "
Profile photo of Chad Allgood

Chad Allgood

October 3, 2023

5  out of  5
rating by Chad Allgood
"Mia, Scott, Rhett and the entire team are outstanding. They have been there reliably anytime I have questions, need anything and in a time of disaster. THANK YOU ALL!"
We responded:
"Thanks for the comments Chad! Appreciate you!"
Profile photo of MaryKay F

MaryKay F

August 31, 2023

5  out of  5
rating by MaryKay F
"I’ve been with State Farm for many years. The customer service here is excellent. Whenever I need to call, I know I will be speaking with a friendly, helpful, and knowledgeable person. Simply the BEST!!"
We responded:
"Thank you for the review! We appreciate your business!"
Profile photo of Jasmine Arnold

Jasmine Arnold

July 26, 2023

5  out of  5
rating by Jasmine Arnold
"Always professional and courteous no matter who you speak with. Switched to them in 2018 I do believe, and it's always the same customer Service every time I call. Thank you guys/ladies for always being kind and courteous no matter how many questions I ask I always get a kind, and respectful response."
We responded:
"Thank you Jasmine! We appreciate your business and the kind remarks!"
Profile photo of Jason Robinson

Jason Robinson

June 23, 2023

5  out of  5
rating by Jason Robinson
"Rhett is great to deal with. His staff are always friendly and help you get your questions answered."
We responded:
"Thanks so much, Jason! We very much appreciate you! Thanks for taking the time to share these kind words! "
Profile photo of maricela huato

maricela huato

June 19, 2023

4  out of  5
rating by maricela huato
"Maricelahuato"
We responded:
"Maricela, we are so glad to have you as a new customer! Thank you for your trust in us and we look forward to serving you for many years to come!"
Profile photo of Edward Fincher

Edward Fincher

May 8, 2023

5  out of  5
rating by Edward Fincher
"Been with State Farm since 1982 and of the many offices I have dealt with, Rhett Butler and his staff, Mia and Scott are some of the most professional and caring staff I’ve ever encountered. Just a simple call and they know your name and treat you like you’re the most important person in the world. There’s not enough words that could express how much does for not only myself, but every client snd the community. Proud organization!"
We responded:
"Thank you very much for the kind words! We appreciate your business and look forward to serving you for many years to come!"
Profile photo of Candace MacLean

Candace MacLean

February 24, 2023

5  out of  5
rating by Candace MacLean
"I have been with this agency for over 15 years since I moved to Georgia. Everyone in this office has handled my every request with professionalism, kindness, and great efficiency. A special "shout out" to Scott the Office Manager for providing the "ultimate" customer service. Thank You!"
We responded:
"Thank you, Candace! We’re thrilled you trust us with your insurance needs after all these years. Our team prides themselves on providing great customer service. We hope to see you soon! – Rhett "
Profile photo of Kesha Jones

Kesha Jones

February 16, 2023

5  out of  5
rating by Kesha Jones
"Scott was really helpful today! Great customer service"
We responded:
"Thank you Kesha! We appreciate you!"